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Privacy policy
Effective Date: April 1, 2025
Merrill Party Rentals LLC ("MPR," "we," "us," "our") respects your privacy and is committed to protecting your personal information. This Messaging Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS text messages from us.
Information We Collect
When you opt in to receive SMS messages from MPR, we may collect the following information:
- Your phone number
- Consent to receive SMS messages
- Your name and basic contact details
- Email address (if provided)
- Event-related details (such as date, location, and service type)
How We Collect Your Information
We may collect your information in several ways:
- Directly from you — when you complete a booking form, request information, or otherwise communicate with us.
- Automatically — when you interact with our website or SMS services.
- From third parties — when you are referred to us or when information is shared with your consent.
How We Use Your Information
We use your information to:
- Send you SMS messages you have opted in to receive
- Provide updates, reminders, invoices, rental information, and important event-related communications
- Respond to your customer service inquiries
- Operate, maintain, and improve our services
- Comply with legal and regulatory requirements
You may opt out of receiving SMS messages at any time by replying STOP to any message we send you. For help, reply HELP or contact us directly using the information below.
Disclosure of Your Information
We may share your information only with:
- Affiliated companies and trusted service providers who assist us in delivering services (such as SMS message processors)
- Business advisors and consultants assisting in business operations
- In the case of a merger, acquisition, or sale of business assets
- When required by law or legal process
We do not share your phone number, SMS opt-in data, or personal information with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or lease your mobile information to any third party.
Protection of Your Information
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.
Your Choices
You may opt out of receiving SMS messages from MPR at any time by:
- Replying STOP to any message you receive
- Contacting us at the email or phone number listed below
Please note that after opting out, you may receive a final confirmation message acknowledging your opt-out request.
Updates to This Policy
We may update this Messaging Privacy Policy from time to time. If material changes are made that significantly affect your privacy rights, we will post a prominent notice on our website or contact you directly before the changes become effective. We encourage you to review this policy periodically.
How to Contact Us
For support or questions about this Messaging Privacy Policy or our practices, you may contact us:
📱 Text HELP to (920) 762-0111 for immediate support
📧 Email: [email protected]
📞 Phone: (920) 762-0111
By opting in to receive SMS communications from Merrill Party Rentals LLC, you acknowledge and agree to the terms outlined in this Messaging Privacy Policy.